Shipping and Turnaround Times
We ship via NZ Couriers, and occasionally via Post Haste.
Shipping times vary but should take 1-3 days for orders to addresses classed as urban delivery, and 2-5 days for orders to addresses classed as rural delivery.
Our standard timeframes are
(from order and full payment receipt)
ORDERS WITHOUT ENGRAVING: 1-3 DAYS
ORDERS WITH ENGRAVING: 1-3 WEEKS
If you need your order by a specific date, please pop us a message and let us know once youve ordered so we can do our best to get it to you in time!
BUSIER TIMES OF YEAR:
Certain times of year are extra busy(Christmas being a big one!) so our timeframes *may* increase, but we will do our best to keep you in the loop!
If your order hasn't arrived in the timeframe listed above, feel free to pop us a message, we never mind hearing from you!
RURAL DOMESTIC SHIPPING NOTE:
If your order is identified as being classed as rural with our carriers(NZ Couriers) and the applicable fee has not been selected/paid, we will notify you and your order will be placed on hold.
As soon as it is paid(or an alternate non-rural address supplied) your order will be processed.
Please feel free to flick us an email at firstname.lastname@example.org if you have any questions at all.
Jo - Mum, Boss, Tiny Human Wrangler, Mum-Bun Wearer, Cold Coffee Drinker, Craziness Creator